Learning to manage and resolve conflicts is key to creating an optimal, effective, and productive work environment. Dialogue as the main tool and a protocol to follow allow us to maintain an emotionally stable workplace, both individually and as a team.
Thus, good communication and consistent action in the face of conflict will help us to improve our quality of working life. How?
Gemma Beltran is the Founder of Quality Of Family Life, a project dedicated to accompanying people in all phases of their lives: Family, education, work, health and time management. They do this by creating tailor-made programs and workshops made by a team of collaborators specialised in each field.